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Opal Creations Blog | A bit about what we do and what we know!

Jul/11

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Howto: Make your Facebook business page visible to non Facebook Users

This article addresses a common problem among Facebook business pages, and Facebook groups.

Scenario is this: Visitors try and access your facebook business page but instead they are greeted with a Facebook login/signup page. This can be changed!

Whats this article all about?

By default, a visitor must have a Facebook account and be logged into to see your business pages. If they do not have a Facebook account, or are not logged in, then Facebook will display a registration/sign-in page. This isn’t ideal, first impressions count. That’s why we worked out how to make your facebook business page public and we decided to share the knowledge for anyone else in a similar situation.

Many people cant work out why their facebook pages are not visible to the general public. For example, you have just got your new facebook username, and put a link to it on your website, only to discover that if a user is not logged into facebook, then they don’t see your facebook page. Need more clarification? Here are some pictures:

Before:

After:

Before - Accessing our facebook page when we aren't logged in takes us to Facebook's Homepage After - We can now see the facebook business page when we are not logged in
PROBLEM: When you visited http://facebook.com/OpalCreations (or your business page) you were greeted with this page SOLUTION: After you make the fix below, pubilc, non logged in facebook users can now see your business page in all its glory (if it has any!)

Why can’t non logged in users see my Facebook page?

The secret is……… your page’s privacy settings are set too strictly (Not your fault, Facebook sets this by default).

Really, only one select box is controlling your facebook business page’s visibility to the masses of unregistered and unauthenticated users (Assuming there is anyone left without a Facebook account).

The culprit select box in question is titled “Age restrictions”. By default it is set to a “safe” age restriction. This means, if a user is not logged into their Facebook account, then Facebook does not know how old the user is and therefore cannot show your facebook page as you may have inappropriate content.

How do I make my Facebook business page visible to the public?

There is one simple fix to allow all users to view your Facebook pages when they are not authenticated. In principle, you need to set your facebook page permissions to have no age restrictions. I have split this into 3 steps for your simplicity. To complete these steps  you will need to be the Admin of the Facebook page (Business page or personal page).

Step 1) Access your Facebook page and click “Edit Page”

You have to be editing the relevant Facebook page’s settings and permissions as there is no point setting your own user settings!

Step 1 of 3 to making your business page public - Click edit page

Step 2) Set the age restriction to anyone (13+)

This means anyone can access your page, so, when a non logged in user accesses your page, then there is now no longer a need to hide your page or validate/authenticate the user.

Step 2 of 3 to making your facebook page public to non logged in users - set the age restrictions

Step 3) Save your settings to make your Facebook page publicly accessible!

You need to click “Save Settings” to apply your new fix.

Step 3 of 3 to make your facebook account public - Save Settings

All done! You can now log out of your facebook account completely and then try and access your Facebook page using your page’s URL. Voila, you will now see your page as opposed to the Facebook homepage!

Thanks, but why would Facebook restrict my page in the First place?

There are probably many reasons, however the ones that make sense to us are as follows:

  1. It encourages non-facebook users to sign-up so the user can see your content – thus expanding Facebook’s network
  2. Protection to minors – Unauthenticated users maybe of any age, therefore if you have something that is not suitable for certain ages groups on your page it could cause dispute. Therefore Facebook encourages the user to login/sign-up so that Facebook can display the content if they are old enough.
  3. Some developer made the default setting not thinking about its repercussions!

After all, we all want to use Facebook to advertise our businesses and websites; bringing Facebook users to us. However Facebook wants the opposite – links on your websites pointing to Facebook forcing users to register to see your content.

That’s it!

If you need any more help, or have any other thoughts, please do comment and we will endeavour to answer your queries.

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51 comments

  • related home page · May 22, 2013 at 2:31 am

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    Reply

  • login fb · May 21, 2013 at 12:17 am

    needless to say as if your site however you have to examine the punctuation upon a good number of of this content. Quite a few will be rife having spelling challenges and i also to find the idea incredibly frustrating to be honest then again I am going to definitely revisit again.

    Reply

  • Gemma · May 12, 2013 at 7:31 pm

    Ahhh… I have tried all your tips but my site is not able to view to public only when I log in – getting so stressed out! I have done all I can think off. My page –

    https://www.facebook.com/WhiteCourtDanceUnlimited

    Please help!

    Reply

    • Dan · May 14, 2013 at 10:24 am

      Ok, easy way to do it is to tick the box that says “block content from people in this country” (or something along those lines) and pick some random country no one has ever heard of (Christmas Island is mine at the moment)and save it.

      Reply

  • larry · May 8, 2013 at 10:36 am

    I’m still having the same problem: this is my page: http://www.facebook.com/njateens

    Reply

  • todocanarias · May 7, 2013 at 12:05 pm

    Hmm is anyone else encountering problems with the images on this
    blog loading? I’m trying to determine if its a problem on my end or if it’s the
    blog. Any responses would be greatly appreciated.

    Reply

  • Ghio · April 23, 2013 at 4:32 pm

    To complement your solution, also the country restriction needs to be left blanc. Cheers!

    Reply

  • louise · March 18, 2013 at 1:47 am

    Hi do you have any idea why I am unable to find this page on my iPhone facebook app?
    it does not register at all.Please help

    Reply

  • Jeanne · March 8, 2013 at 3:44 pm

    Thanks for this!

    I manage six Facebook pages under one login and although I drop-down and choose “Use Facebook as 123Page” I find that my page identity doesn’t carry through when I attempt to add a comment on another business page – a page where comments are clearly permissible.

    The avatar is just the blank head unless I’m posting to one of my other managed pages. I can choose the posting ID only on my pages, not on comment threads elsewhere.

    Is there a way to fix this?

    Reply

  • Seaweed Collagen · March 7, 2013 at 10:24 am

    Thanks for the wondeful tip. You might not believe this but I was struggling with this for an hour or so. FYI the year is 2013 and I don’t have a personal fb account yet. This is the first time I’m setting a fb account mind you, for my biz website. Finally I google for the answer and found your blog. Thanks a million!

    Reply

  • Robert Burns · February 28, 2013 at 3:08 pm

    I am still awaiting response. It seems that you overhyped the ability to get out of FB prison; it seems that only some things can be made visible to non-FB users.

    Reply

    • Adam · February 28, 2013 at 7:15 pm

      Hi Rob, drop us an email with a screen shot of your permissions settings on your facebook page and I will help you out.

      Reply

  • Roxanne · February 7, 2013 at 3:33 am

    Ok I have tried them all and I still cant view my page when not logged in ! Also just a note, when I took out the country it defaults back to – Hide this page from viewers in these countries.

    The page is http://www.facebook.com/goldenbeachnetballclub

    Reply

  • Ulli Wulli · February 6, 2013 at 6:03 am

    For a starter, my Groups page has no ‘Edit Page’ button. What now?

    Reply

  • Dolly Chic · February 2, 2013 at 8:49 am

    This doesn’t actually work, any other suggestions to make the page visible?

    Reply

  • Robert Burns · February 1, 2013 at 2:49 am

    I cannot verify this. I have the privacy settings as you recommend yet my “public” blog-like posts are visible only to persons signed into FB.

    Reply

  • websites · January 15, 2013 at 4:56 pm

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    Reply

  • Hughes Financial Services · January 12, 2013 at 6:48 am

    It’s really a nice and helpful piece of info. I’m happy that you simply shared this helpful information with us. Please stay us informed like this. Thank you for sharing.

    Reply

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